2017 Conference Agenda & Presentations

All sessions are scheduled in Eastern Daylight Time (UTC−04:00)

8:00am - 8:30am: Continental Breakfast / Conference Packet Pickup

8:30am - 8:45am: Welcoming Remarks

Keynote Address

What Happens When It's All on the Internet? - Regina Romano Reynolds, Director of the U.S. ISSN Center at the Library of Congress [slides.pptx]

9:45am - 10:30am: Sponsor Networking

10:30am - 11:15am: Concurrent Session One

1A. Combined Session

100 Years of Solitude: A Century of Newspapers - Jessica Janecki, Duke University [slides.Google]

In 1898, the Trinity College Historical Society began collecting the first newspapers that would become the foundation of the Rubenstein Rare Book and Manuscript Library’s historical print newspaper collection. In recent decades these newspapers languished under-described and largely inaccessible in a Rubenstein alcove. Impending renovation forced action, and January 2016 saw the conclusion of a 3-year, multi-department project to describe and house them. For the first time we have intellectual and physical control of the collection and can easily make the materials available to patrons. We also have a year’s worth of accurate usage data for this previously hidden collection.

Don't Be Frightened: It's Just a Backlog of Government Document Serials Records - Elisabeth Garner, University of North Carolina Wilmington [slides.pptx]

Anyone working with government document serials catalog records will know that this can be a time-consuming process, especially when these catalog records have been neglected for several years. Trying to reconcile previously cataloged records with newly updated GPO (Government Publishing Office) catalog records can certainly be a challenge. My goal is to show how I systematically checked each new serials record to ensure that the items in our stacks matched our catalog records, while simultaneously updating the "Library Has" statement.

1B. Concurrent Session

Data-Informed Collection Decisions Using R - Heidi Tebbe, North Carolina State University [slides.pdf]

Collection decisions can seem daunting to a librarian who is new to the job. In charge of many new-to-her subject fund codes, the presenter wanted to understand what had been previously purchased using these funds. She also needed to figure out how to effectively manage a custom e-book collection. She used the R programming language to clean, merge, and analyze purchase and usage data. This presentation will provide an overview of tasks in R that can be leveraged for making data-informed collection decisions and for sharing information with colleagues.

1C. Concurrent Session

Project Feedback Loops: Visualizing Academic Librarians’ Collection Evaluation Decisions - Susan Payne, Johns Hopkins University [slides.pdf]

In 2016, print serials and book collections at Johns Hopkins University were evaluated in preparation for a complete renovation of the Eisenhower Library. Project metrics provided librarians with both goals and measures of success that varied across disciplines. With this data, selectors identified 600,000 volumes to be moved to an off-site facility and 15% of the serials collection to be weeded. A feedback loop with data visualizations helped reduce anxiety and improve communication across library departments by illustrating volume estimates, linear feet and shelf height by decision type. The presenter will share lessons learned about the importance of data proficiency.

1D. Concurrent Session

Data-Informed E-Book Discovery: An Analytical Approach to the User Experience - Therese Triumph, Angela Bardeen, and Libby Wilcher, University of North Carolina at Chapel Hill [slides.pptx]

Library staff assessed the discoverability of our e-book collections through the library's discovery service and catalog. The team identified a dozen e-book packages across disciplines and analyzed the titles to determine their availability via our Summon Discovery Service, the extent of indexing, and the success rate with full-text linking. The team also evaluated vendor-provided catalog records, identified data present in the records, investigated how the records interacted with Syndetic Solutions data, and compared our inventory of catalog records against vendor-provided title lists.

11:30am - 12:30pm: Tech Tools & Tricks

Managing eResources with MS CEASR - Melissa S. Randall, Clemson University [slides.pptx]
Manipulating Statistics - Jean Rick, Meredith College [slides.pptx]
Click It, No More Tick It: Using “Gimlet” Desk Statistics to Improve Services at the Charles W. Chesnutt Library - Velappan Velappan, Fayetteville State University [slides.pptx]
Screen-Recording Tools for Librarians - Samantha Harlow, UNC Greensboro [slides.Google]
Habitica - [Presenter Unknown] [Habitica.com]

12:30pm - 1:45pm: Lunch

1:45pm - 2:30pm: Concurrent Session Two

2A. Combined Session

No Satisfaction? But We Try and We Try and We Try! - Tonia Graves, Old Dominion University [slides.pptx]

What do Old Dominion University Libraries’ users and the Rolling Stones have in common? Both have expressed a need for more satisfaction. When Old Dominion University Libraries conducted the LibQUAL+ survey in 2015, results indicated a lack of satisfaction in effectively discovering and using electronic resources. This presentation will explain how we are using data from the LibQUAL+ survey results to help users connect more effectively with our information resources, resulting in an improved user experience and an increased level of satisfaction.

Leveraging Vendor Assessments of Usage Data - Judith Nagata, Carolina Coastal University [slides.pptx]

Some vendor representatives have shared usage data and graphic representations of those data at meetings with Coastal Carolina University staff. This has provided our staff an opportunity to deeply assess usage statistics. The outcome provided a clearer picture of some journals/journal packages as part of the collection and the current usage patterns for those titles. The library made some decisions that we might not otherwise have been able to make due to lack of time to assess usage data.

Streamlining Access, Usage, and Data for Libraries: Perspectives from Publishers and Libraries - Kristen Twardowski and Rebecca Hambleton, Duke University Press [slides.pptx]

With so many publishing platforms, it can be difficult for libraries to track their multitude of electronic resources. This is further complicated by the fact that libraries often have numerous accounts with a single publisher. To simplify resource management, Duke University Press has begun working to consolidate library accounts. This presentation will discuss how account consolidation makes maintaining access, understanding usage, and updating information easier for libraries and publishers alike and will also consider best practices for account administration.

2B. Concurrent Session

Using EZProxy Logs and Google Analytics to Evaluate Electronic Serials Usage - Jamane Yeager and Jerry Waller, Elon University [slides.pptx]

COUNTER and SUSHI are supposed to make it easier to get the comprehensive statistics you need for serials and electronic resource use – a goal that has not yet been fully realized. We will discuss how EZproxy logs and Google Analytics can provide a better picture of how patrons are using e-serials and electronic resources, and how libraries can make informed collection development decisions.

2C. Concurrent Session

Bibliometric Network Analysis and Visualization for Serials Librarians: An Introduction to Sci2 - Danica Lewis and Kristine Alpi, North Carolina State University [slides.pptx]

Bibliometric data have the potential to inform collection development, describe institutional scholarship strengths and citation patterns, and suggest potential areas of research collaboration. This presentation will introduce methods of using data from citation databases to generate bibliometric analyses of journal titles, subject matter, and co-authorship networks using the open software tool Science of Science (Sci2). These analyses can be used to enhance responsive institutional and network collecting and to connect users to additional research and publication partners.

2D. Concurrent Session

Exploring Linked Data Through the Lens of Technical Services - Jacob Shelby, North Carolina State University [slides.Google]

Linked data has swept across the library community, making its way into special collections and catalog data. What would linked data look like in a technical services environment? This session will look at the intersection of linked data and technical services. I will begin with an introduction to linked data concepts and then frame technical services within a linked data context. A showcase of various linked data projects that have emerged in the library community will conclude the session.

2:45pm - 3:45pm: Closing Session

Getting to Where You Want to Go: Designing Information Systems and Using your Data through the Application of Analytics and Informatics - Dr. Anthony Chow, Associate Professor, Department of Library and Information Studies, The University of North Carolina at Greensboro [slides.Google]

In the information age, we are now besieged with information and data that frequently overwhelms. This often makes it difficult to see, interpret, and understand existing patterns or trends hidden in layers of data that may prove to be of significance to our bottom line. As a library and information scientist who wears many hats inside and outside of academia, Dr. Chow is committed to helping the field improve the quality of life of the people we serve, by designing information and organizational systems that are valid, responsive, relevant, and usable. Using GPS technology as an analogy, he will discuss how to set up information systems centered on the needs of both our organizations and users, and the role of analytics (data that informs decisions) and informatics (the systematic use of analytics at different levels). He will share applied examples at the organizational, county, and state level.